!!!!!!!! BEFORE CONDUCTING ANY BUSINESS WITH US, PLEASE BE ADVISED THAT WE ARE AN INDEPENDENT REPAIR COMPANY THAT IS NOT CERTIFIED, AUTHORISED BY OR AFFLIATED TO Apple inc which is headquartered in Cupertino, California!!!!!!! Refer to the FAQ section
Collected. Repaired. Delivered.
Need your Apple device repaired? Arrange to have your Mac, iPhone, iPad or Watch collected from your home, repaired and returned back to you. Hustle free!!!!!
Call us on +27835085001 or +27686663624
We do component board level repair on iPhones, iPads, iMacs, Apple Watches, Mac Mini and MacBooks. Visit Apple Repair South Africa (ARSA) at 142B, Nelson Mandela Drive, Westene, Bloemfontein South Africa.
EXCELLENTBased on 16 reviewsTrustindex verifies that the original source of the review is Google.Zizipho Says2024-11-12I had an amazing experience, Titus is absolutely amazing the customer service is perfection, I highly recommend itTrustindex verifies that the original source of the review is Google.Theunis Bekker2024-10-31Excellent and fast service! Titus replaced a dead chip on my Macbook Pro (2017) motherboard. Nobody else could even diagnose the problem! Thank you SirTrustindex verifies that the original source of the review is Google.Nonjabulo Khumalo2024-10-04Their service is excellent! My phone died while on the charger; it appears that certain components on the motherboard were destroyed. I live in Mpumalanga Province, therefore I sent the device (iphone 8)via The courier guy; they kept me informed throughout the repair process. They were able to fix the phone (iphone 8), and they also advised me to use an mfi approved charger in the future.Trustindex verifies that the original source of the review is Google.Mtoleezy2024-10-01My iPhone XR fell and had a screen problem that a lot of repairers found difficult to fix. So I found these guys and they helped me with ease. Their prices are very much reasonable and repaired the phone quick and professionally. I recommend their services to anyone, any day. Everyday Thank youTrustindex verifies that the original source of the review is Google.Saree van Coppenhagen2024-09-06Wonderful service! It was really quick, efficient and easy. And a great price! Thanks again!Trustindex verifies that the original source of the review is Google.Shaun Le Roux2024-08-01I would have given zero stars if I could. Do not and I repeat do not send your Macbook to these guys. I contacted them to repair my Macbook and I was told they can and will collect via The Courier Guy and once repaired and I paid they will send it back to me. I was very sceptic in the beginning but thought you know lets give them a chance as Titus was very convincing and also his videos on youtube looked legit. They collected it and so the mess began. After two weeks and numerous attempts to contact Titus on Whatsapp I got no reply even though my messages were read. He eventually replied stating issues with supplier sending the incorrect replacement screen from overseas and they had to ship another screen that would take another two week. I accepted the apology and waited another two weeks. Contacted him again and no replies for a few days eventually replying that he received the new screen and busy with the repairs. No communication again for a few days after numerous attempts to contact him. Spoke to Titus again and same story busy with repair will let me know when he ships it back. I could not get hold of him for a few days again and eventually I was contacted by Toholoho who works with Titus and he told me Titus was in hospital from soldering smoke. By this time I thought this was all a scam and that my Macbook was stolen. I sent the laptop to them on the 21st of August 2023 and demanded my laptop get sent back to me on the 10th of October 2023. I eventually got it back on the 17th of October 2023 unfixed. Powered it up using an external screen and dead. Nothing. Not working at all now and this after it was only the screen that needed replacing and worked on an external monitor before I sent him (Videos as proof where I created a test user for them to use). He left the replacement screen on that he tried to fix and thank goodness I didnt pay these guys because it was not a OEM screen. It was a fake and terribly put together after I was told its an original OEM. After numerous fights about the condition in what the Macbook was sent back to me, they wanted me to send it back to them again to fix what they have broken. Obviously this was not happening. I removed the back lid to see what they did inside and to my horror about 2 thirds of the screws were missing holding the screen and screen connectors onto the basal and logic board. The support plates that screw onto the basal is also missing. The wireless card has 4 screws where it should have 8. Some of the T4 and T5 screws are stripped. Shocking to say the least. They might be able to fix phones as per the reviews they have but I will never trust them with anything again. My 2021 Macbook Pro (M1 Pro 16GB) was destroyed by them.Trustindex verifies that the original source of the review is Google.Nsovo Clive2024-07-16Had such a great service! My iphone had water damage which resulted to multiple issues such as Panic logs,auto reboots and screen damage. All the issues got fixed same day,replacements with quality parts..my phone now functions very well,I would recommend anyone to visit Apple Repair South africa if they have issues with their Apple devices,they are great! All thanks to Mr Titus.Trustindex verifies that the original source of the review is Google.Lerato Nkalangq2024-07-12They repaired my phone in just 1 hour and I'm happy with their service 😌Trustindex verifies that the original source of the review is Google.Tshepo Tlome2024-07-05I gave the company a 5-star rating because their service is amazing. I brought in my phone while Mr. Titus was busy, but he never hesitated to attend to my problem. He replaced my battery and even made sure that he also replaced the phone's water resistance, I appreciate his friendliness and excellent customer service. I would recommend them any day, every day!Trustindex verifies that the original source of the review is Google.Collen Ramakgolo2024-06-16Exceptionally well service and good customer service and for the first time everything is exceptionally transparentVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
How does mail-in repair work?
Device is couriered to us
Once the device arrives at our repair facility, it’s diagnosed and a quote is sent immediately .All quotes are free.
Quotation Accepted
If repair quotation is accepted, repairs are done immediately . The repair progress can be obtained by logging in to your dashboard on our website
Repair complete
Once the repair is complete, we send you an invoice. Once paid we give the device to the courier of your choice. Our representative will call or email you to follow up and see if you are satisfied with our service
Need certified Apple Watch repairs ? Check out our Apple Watch repair costs and how long repair takes
Our professional, qualified technicians will inspect and take care of your broken Apple MacBook, Mac Mini or iMac. Check our repair pricing and book a repair..
We do approved Screen, battery and motherboard repairs on iPhones. A full range of Certified repairs available at Apple Repair South Africa including iPhone data recovery.
Need to repair your iPad? A full range of unmatched iPad repair services are available at Apple Repair South Africa
If your Apple iPhone, iPad, MacBook, iMac or MacMini is dead with important data stuck in , we can recover the data for you
FAQs
Is Apple Repair South Africa Affliated to Apple inc?
Apple Repair South Africa is and independent repair company ( based in the Free State, Bloemfontein, South Africa) and is not affiliated to Apple inc. headquartered in Cupertino, California.
Are you Apple certified/ authorised?
We are not Apple cerified or authorised. We run our own show in our own way and we do not pretend or claim to have any ties with Apple Inc. We are an independent repair company.
Do you honor Apple warranties?
As an independent repair company, we do not honor Apple warranties.
Are you registered with Apple Inc?
We are not registered with Apple Inc and we are not subscribed to their Independent Repair Programme. Over the years, we have developed our own understanding of how Apple devices work and have developed our own SOPs that we use to repair Apple devices. And we have our own form of certification that we provide to our students who have succsessfully finished and passed our repair training.
Do you offer Applecare+ services?
We do not offer Applecre+ services.
Does Apple Repair South Africa have repair centers across South Africa?
Apple Repair South Africa has only one repair center situated at Checkmed Building, 142B Nelson Mandela, Westdene, Bloemfontein, 9300 and does not currently have any other repair centers across South Africa. Repairs from other cities, towns and locations are only mailed to us by customers via our Mail-in Repair Programme.
iStore said my device can never be fixed, can you still fix?
Yes if iStore said they can not repair your device, Apple Repair South Africa will still repair the device for you.
They say my iPhone's motherboard is dead, can you fix it?
We specialize in motherboard repairs, so whether is is your iPhone, iPad, MacBook, MacBook, or Mac Studio with a motherboard fault, we will fix it for you.
I can't afford to wait for 3 to 7 days for my device to be repaired, is there any expedited service available?
We offer expedited repair services to clients that are not willing to wait for the normal 3 to 7 days repair turnaround period. A R600 non refundable fee is charged for us to move your device to the front of the repair queueu. Expedited repair services take between a day or 2 to be completed
I'm staying far from where your repair lab is located, what can I do?
We always advise our clients who stay far to look for reliable repair companies arround their area, however if they cannot find a reliable repair company in their area, they can send the device to us via our Mail-in Repair Programme.
Do I need to backup my data before sending the device to you for repair?
Yes, alot can go wrong during repairs and in most cases devices will need to be recalibrated once new parts have been installed, this may require restoring the device to its default factory settings which results in data loss. Always remember to do a backup (better safe than sorry). The device can be replaced if damaged but your data can not be replaced if lost, so be safe. Always do a backup as a good practice.
What is storage upgrade and how does it work?
In simple terms storage upgrade means expanding the storage on your device by replacing the storage chip (called Nand).By replacing this chip with the one that has a higher capacity, we increase the storage capacity on your device.
Is storage upgrade simmilar to buying Icloud storage?
Storage upgrade is different from buying iCloud storage in a sense that you pay for iCloud storage every month (it's a subscription) while with storage upgrade you only do it once and you can enjoy using your device with heiger capacity.
Is there risk in upadating storage on my device?
If done by a personel who is not properly trained, the precedure might be risky. However seasoned and experienced technicians may perform nand swaps with ease.
Which Apple devices can you do storage upgrade on?
We do storage upgrade on iPhones,iPads and MacBooks. Click here to view our storage upgrade prices
What iPhone screens are available and how do they differ?
iPhone screens can be divided int 5 groups.
- Original OEM screen....................... These are original Apple displays.
- Original OEM Refurbished............................ These are original Apple desplays which have undergone refurbishing. The outer glasss might have been replaced by a third pary glass however the display is still the original one.
- Soft Oled.........................................................These are OEM screens that are very close to the original in archtecture, functionality and brightness. Some companies sell these as originals. As the name suggests, these have very low defective rate and are reliable.
- Hard Oled....................................................... Hard Oled screens are not as reliable as soft Oled, however they are better than TFT and Incell.
- Incell............................................................... Incell screens are assembles by third party companies and have OCA layers inside and are have the LCD archtecture. Although there are reliable malnufactures of original incell screens in China, the market in South Africa is flooded with cheap and poor quality incell screens. The well known signsture of these cheap copy incell screens is that they drain battery faster, have a very poor resolution amd are thicker campared to other screens
- TFT............................................................... TFT screens are similar to incell, however original incell screens in their genuine form are far better than TFT.
Can a device be damaged during repair?
Yes it is possible for a dvice to be accidentally damaged by a technician during repair, let's be real, mistakes are made by anyone and if any technician claims they have never damaged a device in their repair career, they are obviously lying to you.
What happens if a devices get damaged during repair?
When we accidentally damage a device during repair, we quickly alert the client and discuss the way forward. We have experienced technicians so these cases are rare at Apple Repair South Africa.
When should I replace my battery?
iPhones will start being slow once the battery life reaches 80% and below. For lighter iPhone users, batteries can be replaced after 2 years, for heavy users, the battery may need to be replaced after a year or so.
What Apple devices do you repair?
We repair iPhones, iPads, Apple Watches, MacBooks, and iMacs.
Are the batteries you use Genuine Apple batteries
Yes we use genuine Apple batteries.