Why Is My iPhone 12/12 Pro Ear Speaker Not Working?
Based on our experience as an Apple repair company, the problem is mainly caused by a broked coil that is found inside the ear speaker of the iPhone 12 and 12 Pro models. Repairing the speaker may require require specialised tools and expertise as the speaker is attaches to a cable that has other parts required for faceID to functionality.
Fixing an iPhone 12 ear speaker issue involves diagnosing whether the problem is hardware-related or due to software glitches
1. Physical Cleaning
- Diagnosis: Ear speakers often accumulate dirt and debris, which can block sound output.
- Action: Our repair technician will use specialized tools, such as compressed air or soft-bristle brushes, to gently clean the ear speaker. If debris buildup is severe, they may need to remove the screen to clean internally
3. Screen Protector or Case Obstruction
- Initial Inquiry: Wes often check whether a screen protector or case is blocking the ear speaker. Improperly installed protectors can obstruct sound, making this a common yet simple fix
4. Testing for Software Issues
- Testing: The technician may first try simple fixes like disabling Phone Noise Cancellation or testing if the phone is stuck in Headphone Mode, both of which can divert sound away from the ear speaker
- Update & Reset: If no immediate issue is found, we might suggest performing a factory reset after backing up the device or updating to the latest iOS to rule out software glitches.
5. Hardware Repair
- Detailed Diagnosis: If software troubleshooting fails, we proceed to check the internal hardware, specifically the ear speaker or its connections.
- Replacement Options: If the ear speaker or related components (like the flex cable) are faulty, we will recommend replacing these parts. Ear speaker repairs may also involve fixing the proximity sensor or face ID module which share the same flex cable(this is based on the damage).
6. Cost Breakdown
- What’s The Price?: we typically provide a cost estimate for replacing the ear speaker, with prices varying based on parts availability and labor. If you are lucky and simpole cleaning solved the speaker problem, we will not charge you a dime
By focusing on diagnosing both software and hardware aspects, we aim to provide efficient, cost-effective solutions tailored to the customer’s specific situation.